Betjely Privacy Policy – our commitment to protecting the privacy and security of your personal data

Welcome to the Betjely Privacy Policy. When you use the Betjely platform, you share certain personal information with us. This document provides a complete picture of what we collect, why we collect it, and how we keep it safe.

This policy applies to the Betjely website, mobile browser, and all related services. Please read it carefully before using the platform.

Betjely collects two types of data – information you provide directly and information collected automatically as you use the platform.

Information you provide directly:

• Full name, email address, and date of birth (at registration)
• National ID or passport number (during KYC verification)
• Residential address and phone number
• Payment information (mobile banking number, bank account)
• Contact information provided in support tickets

Automatically Collected Information:

• IP address and device type
• Browser and operating system information
• Session data (login times, gaming history)
• Data collected via cookies and tracking pixels

Betjely uses the data it collects for the following purposes:

Your data will only be used for the purposes stated above. Your consent will be obtained before using it for any other purpose.

Betjely never sells your personal data. However, in limited circumstances, certain information may be shared with trusted partners:

• Payment Processors: Necessary information is shared to complete transactions.
• KYC verification provider: Documents are verified to confirm identity.
• Game provider: Data required to manage gameplay.
• Legal authorities: By court order or direction of a regulatory authority.

Your data is never sold to advertising networks, data brokers, or any other party for commercial purposes.

The Betjely website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and account security.
• Performance Cookies: To monitor site speed and performance.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior for platform improvement.

Betjely follows the highest industry standards to protect your data. Our security layers include:

• 128-bit SSL/TLS encryption – across all communications
• AES-256 encryption – for stored sensitive data
• Two-factor authentication (2FA) – for account security
• Regular Security Audits (Penetration Testing)
• 24/7 security monitoring and threat detection
• Strict access controls – only authorized personnel can view your data

That said, no system on the internet is 100% foolproof. Keeping your password strong and not sharing it with anyone is equally important.

You have certain fundamental rights over your personal data. Betjely respects all of these rights:

• Right of access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request a temporary pause on the processing of your data in certain cases.
• Right to Portability: The right to receive a copy of your data in a common, portable format.
• Right to object: The right to object to your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

Betjely is strictly an adults-only platform for users aged 18 and above. We never knowingly collect personal information from minors.

Date of birth is verified at registration to confirm age. Identity documents submitted during the KYC process are used for a secondary age verification.

Betjely does not retain data beyond what is necessary. Retention periods for different types of data are outlined below:

• Account information: For the duration of the active account + up to 5 years as required by law.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC documents: In accordance with regulatory guidelines.
• Customer support records: Up to 2 years after last contact.
• Session Logs: 90 days for security purposes.

No data is retained after account closure beyond what is required by law.

Betjely may update this Privacy Policy as required by law, technology, or business needs. When changes are made:

• The last updated date at the top of the page will be revised accordingly.
• A notification will be sent to your registered email address for any significant changes.
• Significant changes may require your renewed consent.

Last Updated: January 2026.